To see correct prices and occupancy info, add the number and ages of children in your group to your search. The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. (Click on the Red Icon to view detailed bed bug reports. Kids will love the heated pool. Tasted delicious and the staff was friendly, hard working and good at their jobs. Breakfast was above expectations, and the restaurant was on point., Beautiful little hotel Posted at 9:58 PM, Feb 01, 2019. and last updated 9:30 PM, Feb 01, 2019. Now the bedbugs have made a comeback and the experts have noticed some reasons why bedbugs are spreading. Was not really expecting housekeeping but they did come during our 3 day stay. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. 78 out of 2735 reviews" ". We all have bed bug bites all over us and they are very uncomfortable! Booking.com. Each review score is between 1 and 10. Landlords, in turn, are required to have someone inspect the unit within 96 hours and, if bedbugs are found, neighboring units must also be inspected. Sat around for 2 hours till a room was readyShould have been a hermetically sealed room by then! We all have bed bug bites all over us and they are very uncomfortable! The pool looked nice but didnt get a chance to enjoy it. In addition to the above, The Academy Hotel conducts regular and routine inspections and never come across any evidence of bed bugs in the Hotel. The view of Pike's Peak from our room was amazing. Along with the certified pest control expert, the Executive housekeeper, Maintenance engineer and Hotel Manager (all of whom have passed Best Westerns class on how to detect infestation and the procedure if found) conducted an investigation which includes careful inspection of the mattress and box springs as well as removing the headboard from the wall. Now it's one, two, three calls a day that we're receiving for bedbugs," said Kyle Freeland, a bedbug exterminator for Just Bed Bugs Pest Control. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site. Once booked in the room was great, the atrium was very pleasing, a huge fireplace with free daily newspapers. The act requires a tenant to promptly notify the tenant's landlord via written or electronic notice when the tenant knows or reasonably suspects that the tenant's dwelling unit contains bed bugs. This place is such a gem!! Hard to sleep with noise up and down the hallways at all hours but decent enough for a simple overnight. Now what I didnt like about the hotel was the toilet in the restroom in my room was leaking water. Reviews are most valuable when they are original and unbiased. If the staff was better, the hotel would be an excellent place to stay. I'm seeing where it says both? - Terms of use - Privacy - Disclaimer. We went back to the area for spring break and decided to stay there again because of the location and price. So pets or no pets? Review tags are currently only available for English language reviews. Overall the hotel was very nice as was the experience. The family-owned Academy Hotel is also set right next to the south gate to the Air Force Academy. Exterminators recommend we use the acronym S.L.E.E.P. Additional sorting options might be available (by type of traveler, by score, etc). This 4-star The Academy Hotel Colorado Springs is set at 2.5 km distance from Edmondson Trail Head and 10 minutes' drive from Rocky Mountain Motorcycle Museum. Bed Bug: The Academy Hotel Colorado Springs - See 3,282 traveller reviews, 509 photos, and cheap deals for The Academy Hotel Colorado Springs at Tripadvisor. Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. I really didn't know about bed bugs at the time. Rooms were clean & staff at desk was very polite & professional. For my wife's 40th birthday we stayed in the jacuzzi suite for a night away from the kids and away from business as usual. Reserved 2 rooms, 1 king & 2 queens. Made to order omelettes! A great pool in the lobby which is nice for kids. Very nice staff EVERYONE!! close to everything i needed to go to. We allow a maximum of 2 pets per pet friendly room. Unfortunately, he was the only one during our stay there that was friendly. Built in 2017 as an exclusive couples romantic getaway. A 24-hour reception greets guests of The Academy Hotel. Give Light and the People Will Find Their Own Way. I never swim with my kids because I hate cold water and was able to swim with them for hours. I really didn't know about bed bugs at the time. The Academy Hotel 719-598-5770 8110 N Academy Blvd Colorado Springs CO 80920 This Lodging Facility is NOT a member of the Bed Bug Planet SM Prevention Program and may have third party reports regarding bed bugs which were not verified by our Professional Inspectors. Colorado Springs actually moved down 19 spots on the list from 2012 when it was . This is not a rash, these are bites! I love that they tell you how to get to our room. A nice grill and bar. But I could not overlook the bed bugs. Beautiful facilities, parking lot was a bit dark at night. Local, Made beds, replaced towels and amenities. Check your selected option for more info. The phone in our room did not work so we could not call the front desk to let them know we needed certain items. Lock in a great price for The Academy Hotel Colorado Springs rated 8.2 by recent guests! Disgusting!More, Both Best Western and the Academy Hotel take this type of complaint very seriously. I'll leave them out in the hallway and I will tear that room apart for about 15 minutes looking everywhere," Freeland said. Its a bit old and outdated, the rooms were a bit dusty. We went back to the area for spring break and decided to stay there again because of the location and price. Weird. The eggs are almost impossible to see when laid on most surfaces. Best Western requires special training of Housekeeping, Maintenance and Management staff on this issue. Couples in particular like the location they rated it 9.0 for a two-person trip. Top notch guest services. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Amazingly clean. I had stayed at this motel several times about ten years ago and was surprised to read a couple bad reviews on this site because my experiences had always been so positive. Check around the edges of the box springs. Econo Lodge North Academy: BED BUGS - See 171 traveler reviews, 82 candid photos, and great deals for Econo Lodge North Academy at Tripadvisor. Sincerely, John Wilkins/Owner. Always keep luggage off the bed and store it in a closet or other area, far away from your bedroom. I want to recommend this hotel, but I just can't considering the staff issue :(P.S.-- The pool was warm on the weekend, and FREEZING during the weekdays. I have never received such terrible treatment in my life!! wilkins1691, Owner at The Academy Hotel Colorado Springs, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC. When she woke the next morning she had almost 40 bites across her body - back, arms, legs, buttocks. This is not a rash, these are bites! Children 18 and above are considered adults at this property. Fairfield Inn & Suites Colorado Springs Air Force Academy: Bed bugs - See 197 traveler reviews, 55 candid photos, and great deals for Fairfield Inn & Suites Colorado Springs Air Force Academy at Tripadvisor. Staff was amazingly friendly. I can assure you that customer service and satisfaction is of utmost importance to the Academy Hotel and myself. The Academy Hotel has 200 spacious accommodations like standard rooms, deluxe rooms, mountain view rooms, family suites, jacuzzi suites, pet-friendly rooms, and accessible rooms for the disabled. Colorado Springs Bed bug Reports Best Western The Academy Hotel Bed Bug Reports Recommended tips after hotel check-in: 1. Only a customer who booked through Booking.com and stayed at a specific property can write a review. When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more. The Bed Bug PlanetSM Program makes no representation as to the truth and accuracy of any of these reports, they are collected from across the internet by the Bed Bug PlanetSM Search Engine. After 2 days of this I requested a move and was told there were no other rooms available at the same rate. All rights reserved. Lock in the lowest price from these sites. We had dinner at the hotel restaurant and it was great as was the breakfast buffet the next morning. We enjoyed our stay, The whole indoor oasis feel was nice, the pool area could be a little more lit up but other than that it was very nice. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Weird. Having found no evidence of bed bugs or any other insect, the Manager went further and called previous guests who have recently stayed in those rooms. Now the cons. The following reports are from third party sources. The post has more than 60,000 views. Pool area was poorly lit but was heated. With more than 8,000 square feet of banquet space, our Colorado Springs hotel is the perfect venue for weddings, reunions, business meetings, or any special occassion. We love that its very entertaining with the warm pool, fooseball and ping pong, wii, plenty of lounging areas that are more than comfortable. Service was amazingly efficient. You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didnt actually stay there. Disliked: Cleanliness, amenities, property conditions & facilities. We all have bed bug bites all over us and they are very uncomfortable! THey said they had 6 to 7 complaints this past year and that the hotel did non even care enough to respond to them.This, Please accept my sincere apology for your experience during your stay with us. The Broadmoor Hotels (2) BBB Rating: A+ Website 82 YEARS IN BUSINESS (719) 471-6200 1 Lake Cir Colorado Springs, CO 80906 OPEN NOW My wife and I recently stayed at the Broadmoor with 14 relatives during the Jazz Festival. The Bed Bug PlanetSM Program makes no representation as to the truth and accuracy of any of these reports, they are collected from across the internet by the Bed Bug PlanetSM Search Engine. Was not really expecting housekeeping but they did come during our 3 day stay. Photos & Overview Room Rates Amenities Map & Location Guest Reviews EXCELLENT 4.4 3,872 reviews Free parking Complimentary Breakfast from $228 per night See Rooms & Rates Rooms Check Current Room Rates The gym was small but it was also nice and clean but it didnt have anything to wipe the equipment down after use. The Academy Hotel Colorado Springs: Bed Bug - See 3,263 traveller reviews, 501 candid photos, and great deals for The Academy Hotel Colorado Springs at Tripadvisor. You can sort and/or filter them by time of year, review score, and more. I love the quiet calm vibe. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Disliked: Amenities, property conditions & facilities, The property is convenient to the highway and restaurants, Liked: Cleanliness, staff & service, property conditions & facilities. Needs a deep cleaning. The worst bed we have every had. The Colorado Springs hotel offers a cash machine and a lift along with a storage room and a restaurant. One of the best places I have ever stayed. Check under the box spring. Clean and friendly staff room look as if they have been updated. Contributions should be appropriate for a global audience. Free public parking is available at a location nearby (reservation is not needed). Lift up each headboard an lay it on the bed. It seems that communication was lacking in your case, I apologize. COLORADO SPRINGS It's a situation you hope you never have to deal with, but more and more of our neighbors are waking up to find evidence of bedbugs. Loved the breakfast! I felt like it was inconvenient for us to dine there or something. Hotel was clean and had a pleasant clean smell. So what can you do to guard against bringing these bugs home with you the next time you travel? The manager told us they did not have bed bugs and we probably had an allergicRead Full Report at www.tripadvisor.com, View other locations in Colorado Springs, Colorado - USA, 2011-2013. 8110 N Academy Blvd, Colorado Springs CO 80920 Super 8 U S A F A North 1.13 Miles Away 8135 N Academy Blvd, Colorado Springs CO 80918 Days Inn 1.15 Miles Away The Academy Hotel Colorado Springs has been welcoming Booking.com guests since Dec 5, 2012, Top Location: Highly rated by recent guests (8.9). Location off highway was amazingly easy. I was not told that the rooms all along the hallway we being renovated. We even got an upgrade to our room witch was AWESOME!!! Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. Place all your clothing from your luggage immediately in the dryer for at least 15 minutes at the highest setting upon returning home from travel. The Academy Hotel Colorado Springs 8110 North Academy Boulevard, Colorado Springs, CO 80920, United States of America - Great location - show map Very Good 1,659 reviews great breakfast and restaurant and the pool is our favorite the decorations are amazing Sherry United States of America Staff 8.9 +45 photos A business center with fax and photocopying services is available. In the spring/summer, the live plants and indoor pool make me feel like I'm in more of a jungle hotspot. While they may not be visible at first, bed bugs could be infesting your Colorado Springs, Colorado home, local furniture rental store, hotel, or apartment. All rights reserved. Which is very unfortunate because it is a comfortable, clean, nice looking hotel and a great value. Location A 10-minute drive takes you to Pro Rodeo Hall Of Fame Museum. In addition to the above, The Academy Hotel conducts regular and routine inspections and never come across any evidence of bed bugs in the Hotel. The Academy Hotel has been family owned since 1982 and as a hands on owner, I take great pride in the overwhelming amount of satisfied and loyal guests we have built over the years. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. From complimentary high-speed internet to plush beds, this hotel has it all. Check your booking confirmation email to find your booking number and PIN. It seems that communication was lacking in your case, I apologize. Made beds, replaced towels and amenities. 245 out of 2735 reviews" ", Rating 4 - Poor. Breakfast, Please enter the dates of your stay and check what conditions apply to your preferred room. And it can happen anywhere. Certain services and amenities may be reduced or unavailable as a result. Yeah right! Mountain View was decent but not sure its worth the up charge. more. Copyright 19962023 We had dinner at the hotel restaurant and it was great as was the breakfast buffet the next morning. Lamp didnt have lightbulb. With more than 8,000 square feet of banquet space, our Colorado Springs hotel is the perfect venue for weddings, reunions, business meetings, or any special occassion. NEVER again! We stayed at this hotel last summer, June 2010, and left with some bites on us all. This one bedroom adult only cabin, located on a 160-acre mountain ranch, is our most remote and popular cabin. Having found no evidence of bed bugs or any other insect, the Manager went further and called previous guests who have recently stayed in those rooms. 2015 The Academy Hotel, Inc. All rights reserved. 719-260-18005580 Tech Center DrColorado Springs CO 80919, This Lodging Facility is NOT a member of the Bed Bug PlanetSM Prevention Program and may have third party reports regarding bed bugs which were not verified by our Professional Inspectors. * Check-In: 4pm | Check-Out: 11am This review is particularly disturbing since The Hotel Manager and I have had a number of conversations with this guest and had sent her the written confirmation from the 3rd party certified inspector that there was absolutely no evidence of any insects or more specifically bed bugs in the rooms this guest spayed in. 2. After their trip, guests tell us about their stay. This is a particular problem for hotels, motels, and apartments, where turnover of occupants is constant. That's how we know our reviews come from real guests who have stayed at the property. Chapel Hills Mall is 1.2 mi away from this hotel. Courtyard By Marriott Denver Cherry Creek, Holiday Inn Express Hotel & Suites Denver-Intl Airport (Tower Rd), The Inverness Hotel And Conference Center, Residence Inn By Marriott Denver Highlands Ranch, La Quinta Inn And Suites Denver Louisville Boulder, Courtyard By Marriott Denver Southwest Lakewood, Hyatt Regency Denver At Colorado Convention Center, La Quinta Inn And Suites Westminster Promenade, Hampton Inn And Suites Denver Cherry Creek, La Quinta Inn And Suites Denver Southwest Lakewood, Holiday Inn Express Hotel & Suites Alamosa, Crossland Economy Studios Colorado Springs. Cancellation and prepayment policies vary according to accommodations type. we stayed there again over spring break, last week (March 2011) and we are all covered with bed bug bites and they are very uncomfortable! My friend was sleeping in the bed closer to the bathroom. Breakfast is excellent for a hotel breakfast. As a result of your review, I am working with staff to better communicate with guests the circumstances at hand and reinforce our sincere desire to do everything we can to win the loyalty of each and every guest through Exceptional Service while also offering the best Value in Colorado Springs. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. We do not investigate bedbug infestations because they're considered a nuisance and not a public health problem. Liked: Cleanliness, staff & service, amenities, Disliked: Property conditions & facilities. There were stains and drips on the bathroom walls and the linens were very wrinkled like they had already been slept in. The following reports are from third party sources. This is the version of our website addressed to speakers of English in the United States. Get exclusive access to members-only deals by email. "If you take the time 10 or 15 minutes to take a peek at a room you can save yourself thousands of dollars period," Freeland said. Grill/BBQ, Open for: 1602 out of 2735 reviews" ", Rating 8 - Good. "Roaches are a thing for some people, rodents are a thing for some people, bed bugs are a thing for everyone. Is there a laundry facility in the hotel? Rooms hallways ,pool area, dinning area. All of which have experienced no problems.
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