Take care before giving your personal information away such as your address and booking details as touts rarely comply with strict data protection laws. You must not: (i) contravene any applicable law; (ii) use any threatening, abusive or insulting words or actions towards other customers or colleagues; (iii) behave in a disorderly manner or in a manner to which other customers may reasonably object. You must adhere to any health screening, security screening checks or procedures required by government or airport officials or by us, Jet2.com or by any accommodation provider. Please refer to our example booking terms and conditions for more information and charges. Want privacy and freedom with all the package perks on your next getaway? Please also note the Exceptions described below which (i) may apply in addition to the scale of charges below or (ii) cover where you have to cancel due to unavoidable and extraordinary circumstances: Please contact Pre-Travel Services if you wish to discuss this further. pomeranian rescue buffalo, ny; police written warning ticket. If we cancel your holiday for this reason, you will not be entitled to a refund of any deposit paid. soin palliatif blainville; You may change the credit/debit card or select another payment option within Manage My Booking, or you can change the credit/debit card by calling our Pre-Travel Services team. Subject to these terms and conditions, we shall not be liable for any consequence arising from the sea or rivers, technical and/or mechanical problems arising on the ship, ice and/or weather conditions experienced during your holiday. Please note that our main airline is Jet2.com but we may occasionally be obliged to change the type or model of aircraft it operates for a particular flight without advance warning or temporarily supplement its fleet with aircraft operated for its benefit by another airline, in which case you may become subject to that airlines specific terms and conditions and/or conditions of carriage. 6 You can take your kids to [] If you use this Service, please do ensure that you only hand your baggage to an official Resort Flight Check-in colleague dressed in a Jet2holidays uniform. Fraud Indout96 Forumite. You must comply with our safe travel requirements (as set out here: www.jet2holidays.com/safe-travel), including the requirement for you and your travel party to wear a facemask in the airport, on your flight and your transfers where this is applicable. The balance of the price of your flights must be paid at least 10 weeks prior . You should take health advice about your specific needs as early as possible. In some cases you may find the cost of the meal cheaper, however we regret that it will not be possible to refund the difference. Family Rooms - typically the same as the double and twin rooms and may not be larger. Please note that these are subject to availability. This shall be the case even if the services did not comply with the laws and regulations of the UK which would have applied if those services had been provided in the UK. Cancelling your flights. Triple/Quadruple Rooms - some properties may have rooms that can sleep 3 or 4 people. Costs may vary for alternative accommodation, so you may need to pay any uplift in cost relating to this. In the event that you cancel your holiday you must still pay any insurance premiums and amendment charges which arose before the cancellation, any deposits paid for any pre-booked items or services and the APC Sum. Should you wish to retain your room after the normal check-out time on the day of your departure, it may be possible to reserve the room for this purpose at the time of booking. Baggage allowance restrictions apply. It is important to note that the deposit you paid for when you booked your holiday (60 per person) is non-refundable. As with all travel insurance policies, Jet2insurance contains certain restrictions. However this may not always be possible due to local restrictions. Where the driver is outside the age range of 25 70, additional charges may apply. Due to the fall in demand in 'off peak' periods, it may be necessary for establishments, such as restaurants, to scale down their services or the size of some of their facilities. Transfer / Car Hire Problems Never feel that you have to go further than you feel comfortable with; if you feel uncomfortable or in danger, dont be afraid to draw attention to yourself. Since we incur costs in cancelling your travel arrangements, you will be required to pay cancellation charges. A mum from Edinburgh was refused a full refund less than 24 hours after booking a package family holiday when she found out the hotel is a nine-hour journey and ferry ride from the airport with no transport provided.. She had booked to go to Tenerife with her husband and two young children aged 10 and 11 later this year on their first family holiday in three years due to Covid. iii. We paid a 1,000 deposit - 500 each - towards the total sum . Further, we cannot be responsible for any failure to meet the advertised arrival or departure times for any port(s) of call. We will hold you responsible for any damage caused by any additional person or people whom you have allowed to stay at the accommodation. In addition, there may be occasions where we determine that it is appropriate for the passenger to be accompanied by a suitable carer. After you have confirmed a Payment Plan, you may change it by visiting the "Manage My Booking" section of our website. In the event that your chosen holiday is later available on our website at a lower price than the price you agreed to pay, you are not entitled to a refund of the difference between those prices. The price of your holiday:The basic holiday cost includes the following: the cost of your holiday accommodation; return flight from the UK to your overseas airport; all current airport taxes, including the Air Passenger Duty (APD); coach transfers between the resort airport and your accommodation if stated or car hire if stated for villa products; baggage allowance (if any) as confirmed on your Flight Voucher; payment to the Air Travel Trust Fund as part of the ATOL Protection Contribution ('the APC Sum'); aviation insurance and security charge; and any VAT chargeable (if applicable) on all holidays to countries within the EU. (g) Any compensation payment will be made in accordance with Jet2.coms standard procedures, as updated from time to time. Any additional in-resort services or products booked during your holiday will not form part of your package holiday. www.jet2holidays.com/contact-us or call +44 (0) 333 300 0737. Lifts - children shouldnt use any lifts unaccompanied; not all lifts have internal doors; when using this type stand well back from the exposed wall as theres no protection from the lift shaft when the car moves. If you cancel your booking, the cancellation charges will be applied in accordance with the scale set out in clause 5 If you cancel your holiday. Holidays which include main meals generally commence with dinner on the day of arrival at your accommodation, terminating with breakfast on the day of departure. We also reserve the right to verify payment methods used to secure bookings with Jet2holidays or Jet2.com. If you fall ill while on holiday or suffer from an accident, you must also consult a local doctor and make arrangements to visit your GP on your return. The legal guardian of a customer who lacks capacity may submit a claim to Jet2.com on their behalf. Do not try to pass items to someone on another balcony. Where our brochures include indicative prices for drinks, meals or local travelcards, these prices have been provided by local tourist boards as examples only. {{ errors.first('shortlist-menu-forgotten-password-email') }}. The Master may also withdraw some of the ships services or facilities, including the closure of the outer decks and the deployment of deadlight window covers, if he determines that this is in the interest of passenger or ship safety. General refurbishment at these establishments is necessary to maintain standards but if we are informed of such work, we will endeavour to notify you of any activity as soon as possible, however near to your departure this may be. British Citizens will need a full 10 year passport to travel to the destinations we feature and are generally required to have 6 months remaining on it after the scheduled date of return. By submitting this form, you are agreeing to receive marketing emails from Jet2holidays. Your holiday price If governments or airport authorities impose any increases or additional taxes and charges that will be in effect on the day you travel, Jet2holidays is responsible for collecting these on their behalf. - Inform reception, the agent, owner. We do not accept any responsibility if you cannot travel because you have not complied with any passport, visa, immigration requirements or you fail to comply with all applicable health requirements. No refunds on meals not taken can be given. We will not pay you any compensation. We do not check insurance policies for suitability, but reserve the right to request a copy. Special rules/considerations applicable to children: Some destinations, owing to their lack of special child or medical facilities, may not be suitable for very young children, but we would be happy to advise which accommodation or resorts we think are suited to your requirements. In the event that an airline and/or a ship refuses passage to you (or to any member of your party) on the grounds of ill health or on the grounds of any other perceived problem with your physical or mental condition, we will not be liable for any and all consequences that arise from this. You agree to accept that in those circumstances the alternative ATOL holder will perform those obligations and you agree to pay any money outstanding to be paid by you under your contract to that alternative ATOL holder. Jet2.com may request evidence that the legal guardian has authority to submit a claim on the customers behalf. 18. Alternatively we can be contacted viawww.jet2holidays.com/contact-usComplaints must be made within 28 days of your return. Additionally, for any Jet2 flight cancellation less than 14 days before the flight, passengers may also be eligible for Jet2 flight cancellation compensation, up to 520 per person. Where we are unable to accommodate such requests, we will offer you a full cancellation at no cost, or alternative accommodation. Additional weight will be subject to standard excess baggage charges. Please note that all information relating to local restaurants, resort activities and other resort services provided is for general guidance and information only. 2. We will always do our best to inform you in advance of changes to any of the above circumstances where possible. Vatican City, Rome). You will have the choice of either accepting the change of arrangements, accepting an offer of alternative travel arrangements of comparable standard from us if available (we will refund any price difference if the alternative is of a lower value), or cancelling your booked holiday and receiving a full refund of all monies paid for the holiday, except for any amendment fees. If we require your Guaranteed Cabin Luggage to go into the hold for operational requirements, you can contact Customer Services to arrange a refund for any charges you have paid for this service. Please also note that some hotels may also have open air dining facilities, which may attract wildlife such as birds, cats, dogs, etc, and some hotels may permit pet dogs for other guests. Dont run around them; children must be supervised by an adult at all times; dont swim immediately after a meal and never swim when youve been drinking alcohol; when jumping or diving into the pool, check the water depth first and never dive into water less than 1.5m deep; dont jump or dive from any raised features or from poolside furniture; dont use the pool after dark or when closed, even if it has underwater lights. Checked in baggage allowance: Baggage allowances may vary depending on the type of holiday you have booked, and are subject to change. As we ordinarily take Prepayments on a monthly basis, the number of Prepayments (and therefore the amount of each Prepayment) will depend upon the number of months between setting up your Payment Plan and the Balance Payment Date. If you need a larger vehicle, you will have the option to upgrade the vehicle at the time of booking at extra cost. Our responsibility to you is to make the booking with the relevant supplier in accordance with your instructions. g) Please see clause 6 below for the pricing terms and conditions in relation to Free Child Places. We make no promises, representations or warranties about any resort services featured on our website. Please also see clause 13 below on ABTA. IF YOU SMELL GAS: In some cases the voucher will also advise the reconfirmation number for your return transfer which will need to be called at least 24 hours before departure. harry and david raspberry honey mustard dip; galapagos islands resorts on the water; ccv live royersford From party plots to chilled-out spots, weve got them all on your next VIBE getaway. If we fail to hear from you following the additional reminder, we reserve the right to cancel the package holiday and you will receive a full refund for the holiday, except for any amendment fees. Please be aware that essential liquid medication in quantities over 100ml must be certified as authentic by a doctors letter and must be presented in the original container. . These conditions, along with Essential Holiday Information and all other information on our website and in our brochures (depending on how you make your booking) set out the terms and conditions of the contract between you and Jet2holidays of Low Fare Finder House, Leeds Bradford International Airport, Leeds LS19 7TU. Service availability periods will apply. If you suffer a personal injury, death, serious difficulties or any type of loss as the result of an activity which does not form part of the package you booked with us - including, for example, any additional services or facilities provided to you by an accommodation or any other supplier which was not included as part of the original contract between us we will not be liable to pay you any compensation but will offer you such advice and guidance as is reasonable in all the circumstances provided we are advised of the incident promptly. Also the availability and/or quality of performance of such services may vary according to weather conditions and the ships geographic location. 8. The basic price of your holiday does NOT include the following which will cost extra: transfers to and from your accommodation if not stated; in-flight meals; sitting together; holiday insurance; any additional charges that hotels or apartments may make for facilities such as cots, minibus services, sun beds, sauna, tennis courts and equipment, porters, excursions, etc. Food safety - wash your hands before eating and after going to the toilet; make sure your food has been thoroughly cooked and is still hot when served; make sure that any food that is re-heated is piping hot all the way through; avoid any uncooked food (apart from fruits and vegetables, food that can be peeled or shelled). ii the fault of a third party not connected with the provision of your holiday which was unforeseeable or unavoidable; or Baby milk and foods must be tasted by the responsible adult. if you can't find the answer there, contact the company you booked with. Jet2.com may request evidence that you have the consent of other members of the party to submit a claim on their behalf. You will be advised of the current price of the holiday that you wish to book (including the cost of any supplements and upgrades) before your contract is confirmed. It is your responsibility to ensure that the third party consents to the disclosure of the information provided for that purpose. Severe Allergies: If you or a member of your party has a severe allergy, please let us know at least 5 hours in advance by contacting our Pre-Travel Service Team on +44 (0) 333 300 0737and also please make crew aware on boarding the aircraft and make sure that you (or the applicable member of your party) bring any medication for the allergy (for example an epi-pen) on board in hand luggage. It is within our sole discretion as to whether to offer a Payment Plan in relation to a particular holiday or a particular customer and we may discontinue the offering of a Payment Plan at any time (although, if we do so, we will allow you to continue to make Prepayments in accordance with any existing Payment Plan which you have setup). Itinerary changes (to departure date, airport, flight time, duration, destination or . If we receive an email failure notice or no email address has been provided, we will send notification to the advised postal address. Your villa, return flights, 22kg baggage and hire car are all included to make things easier for you! If you or a member of your party wish to travel with a battery powered mobility aid you must tell us before you book. However, please note that this may not always be possible. Bed and Breakfast - breakfast is included in the price you have paid for your holiday and will generally consist of a continental buffet style, catering for various nationalities. Visit www.Jet2holidays.com or call +44 (0) 800 408 5599 The final Prepayment under your Payment Plan will be taken on or around the Balance Payment Date. Written notification from the lead name on the booking or your travel agent on your behalf must be received at our offices. 3. We pride ourselves on the quality and friendly professionalism of our colleagues. Jet2.com'sTerms and Conditions will apply to you in respect of your flights and, as a result, form part of your contract with us. If you or anyone in your party changes their name, please contact us immediately so that they can reissue you with a new ticket. 17. Under EU Regulation 261/2004 (or UK law equivalent) you have rights in some circumstances to refunds and/or compensation from your airline in cases of denied boarding, cancellation or delay to flights. We strongly recommend that you store all money and valuables in a secure place during your holiday. Please note, your belongings are taken on holiday at your own risk and neither Jet2holidays, the villa provider, the hotelier or cruise operator are responsible for any loss, theft or damage that occurs to your money, valuables or other personal effects during your time away. Extra transfer costs:If you need to book a private taxi which is adapted to accommodate a wheelchair, this may carry an additional cost to you. For example, all bookings made for holidays to North America must include return flights originating from the UK and must be of a 4, 5 or 6 night duration only. We are obliged to maintain a high standard of service to you by ABTAs Code of Conduct. If this option is not suitable for you then you may want to choose specific seat numbers for you and your party. We reasonably believe that there has been a fraudulent payment or a booking has been made for fraudulent or illegitimate purposes. Special room requirements: If you have special room requirements, such as adapted rooms, we will request these from our supplier. (ii) a holiday with no Free Child availability to one with Free Child availability. If the special assistance needs (including use of guide dogs) of customers on the same flight or transport or in the same accommodation, resorts or services create conflicting health issues, we reserve the right to decide how the conflict shall be resolved. an event or circumstances which we could not have avoided even after taking all reasonable care; or (e) In any event, except for clauses (c) and (d) above, Jet2.com will not process claims submitted by a third party unless the claim is accompanied by appropriate documentation duly evidencing the authority of the third party to act on their behalf. We may use other airlines from time to time and in each case their own terms and conditions and/or conditions of carriage will apply to you in respect of your flights, which may contain additional limitations to liability. Should the price of your holiday go down due to the cost changes mentioned above, then any refund due will be paid to you.
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