Xcaret Website; Xcaret Hotels; Other Parks and Tours; Xcaret Promotions; Have you visited us? Hotel Xcaret Arte is located in front of the Caribbean Sea, next to Hotel Xcaret Mxico.-15 minutes away from Playa del Carmen-45 minutes away from Cancun International Airport-45 minutes away from Tulum Address: Carretera Chetumal - Puerto Jurez, Kilmetro 282, Solidaridad, 77710 Playa del Carmen, Quintana Roo How can I find out if there is a pick-up service at the hotel where I'm staying? ALL-FUN INCLUSIVE . If I dont have one, will I be allowed to drive amphibious vehicles? Discover Isla Mujeres, a fascinating island in front of Cancun, where you will find spectacular beaches, a peaceful and relaxed Mexican atmosphere, and important Maya vestiges. Each photo downloaded is a JPG file, and the videos are MP4. It was a fantastic location for us. Get exclusive information in your e-mail: If you have a valid reservation, you can make your. Two circuits of 3.1 miles of jungle and caves driving an Amphibious Vehicle. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. No one wants to post vacation pictures a week after they get home, they want them as soon as possible. In the natural wonder of the Riviera Maya you will enjoy swimming, snorkeling and interacting with the marine life of an inlet, as well as unlimited food and drinks. Next, we want to show you the list of the culinary geniuses that are positioning Xcaret Hotels as an ideal destination for the lovers of fine dining experiences. Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. (I loved Fuego on my last visit). The Unlimited Xcaret Xperience package (UXX) is designed only for guests of this hotel, and provides them with unlimited access to Xcaret Park during their entire stay and the ability to enjoy more than 40 exhibits and attractions in the world-renowned Xcaret eco-archaeological park. He was knowledgeable about the resort, the general area, and was very happy to make conversation. Round-trip transportation to Cancun plus ferry to Isla Mujeres are included. What happens if there is an error and I have a duplicated charge? Play it safe and take your own photos with I would have.More. But we purchased the photo package 2 parks & the hotel. Prices contemplate the number of people (PAX) and the number of purchased parks. Children must present ID from school with address in Quintana Roo, or school report card with photograph. For more information, please consult our list of products and services found in the price list section of our website. From $75. If I book for a specific date, can I change it afterwards? Operating hours: Monday to Friday from 09:00 to 19:00 Hours. There is a horrible lack of signage throughout the resort, and we were not offered a tour of the grounds, although I saw other people getting one. If you visited our Parks: foto@xcaret.com If you visited our Xcaret Hotels: fotohoteles@xcaret.com Operating hours: Monday to Friday from 09:00 to 19:00 Hours. Most activities involve water and your camera might get wet. Help us preserve and care for our ecosystem! Visit Isla Mujeres with Xcaret Xailing on board modern vessels, and get marveled at this Caribbean Island. What is the time for pick-up at my hotel and where should I wait? No, this is why we advise you to bring one with you. Can I participate in an activity more than once? It is not necessary to make a reservation in advance; you can buy directly at the booth of the Park entrance at regular price. The file is downloaded to the device, although it opens in a new window and you will have to click on the image to save the photo, we recommend that it be done on a computer or in the application. Children under 4 years free. If you want to check our current promotions, visit here. Reserve now, pay when you stay. Months without interest, only with major participating bank cards issued in Mexico. No, only TOURS include transportation departing from Cancun or Riviera Maya. A number of individuals at the resort went well above any standard of service expected to be certain our vacation was perfect and I would be remiss if I didnt recognize their efforts.First- Talia, our guest services manager did an exceptional job arranging our itinerary, honoring my daughters birthday, and making sure we had a memorable experience.Roberto at La Cantina provided unbelievable service. What types of files are the photos that are downloaded? There wasnt a single person with whom I interacted who didnt make me feel welcome or special.Shout out to the kayakers who landscape in the lagoon and the rock climbers who take care of the fauna on the buildings. Sorry, we only accept FM2 or FM3 for the case of foreigners living in Quintana Roo. Xcaret is 37 miles (60 km) south of Cancun, 4 miles (6 km) south of Playa del Carmen, 20 miles (30 km) north of Akumal and 34 miles (55 km) north of Tulum. Minimum age allowed is 5 years old. We really do appreciate our guests taking the time to leave us feedback, and we love hearing about our guests experiences.Our staff really do take the greatest pride in ensuring each and every guest is made to feel special, and to deliver memorable levels of personalized service it is always so pleasing to hear we have got this correct, and helped to create such a memorable experience during your stay.Rest assured that we remain at your entire service and disposal, should you want to come back to our resort please do not hesitate to contact us, ascertain that we would be thrilled to cater to your every need once again.Respectfully yours,Jorge DucoingHotel DirectorHotel Xcaret Mexico. Hotel_Xcaret_Mexico, Director General at Hotel Xcaret Mexico, responded to this review. Each photo downloaded is a JPG file, and the videos are MP4. Get exclusive information in your e-mail: If you have a valid reservation, you can make your. In case of foreigners living in Quintana Roo, FM2 and FM3. We will be delighted to assist you!Sincerely,Jorge DucoingHotel DirectorHotel Xcaret Mexico. !DO not buy the photo package!!!!!!!! Theres not an exclusive activity for young children, but they can do them all if they observe each one of the requirements, and must be accompanied by an adult all the time. you must have at hand your bracelets, the number of your helmet, the room number and the date of your visit or stay. No, we only accept IFE. Thank you for contacting the Photo Department at Experience Xcaret. Remember you can purchase water shoes at our shops in Xplor. Get onboard the shuttle and visit it as many times as you want. Dear Katie F,What a great five-star review to read, we are absolutely thrilled that your All Fun Inclusive experience was just wonderful. Copyright 2016 Experiencias Xcaret Parque, S.A.P.I. Chetumal-Puerto Juarez Highway KM, Km. Board the trajinera that takes you on a tour among natural settings, in an atmosphere with live music, dinner, and open bar. She even offered advice on when to arrive at a restaurant my daughter was interested in trying, to avoid bigger crowds. Every morning, around six, I saw the same young man, about 20 years old, report to Work. Xcaret Park, one of the attractions in Cancun, Playa del Carmen and Riviera Maya you must experience. Which doesn't make sense because 1) we never met her in person, and 2) I was there only with my girlfriend, so how could we be meeting up with friends? Exact pick-up time will be confirmed when making your purchase. No problem! We list the best Doubletree Hotels Middleton venues so you can review the Middleton Doubletree Hotels hotel list below to find the perfect place. ), Check prices in Middleton for tonight, Mar 4 - Mar 5, Check prices in Middleton for tomorrow night, Mar 5 - Mar 6, Check prices in Middleton for next weekend, Mar 10 - Mar 12. If you buy the 'PHOTO PASS', it applies only for the Xcaret, Xplor, Xplor Fuego, Xel-H, Xoximilco, Xenses, and Xavage parks, plus the Xenotes Tour. Sorry, the tickets for any of our attractions are not transferable. 4 star Suburban hotel. Sorry, we dont have them on rent, neither wheelchairs nor strollers. Enjoy a meal from the restaurant and perks like free WiFi. you must have at hand your bracelets, the number of your helmet, the room number and the date of your visit or stay Their eco-integrating design and premium amenities make them unique. 282. By The photographs you purchased while being a guest at Xcaret Hotels contain a water mark from each park for you to select the experience you wish to download. Your vacation will be memorable while enjoying the best parks in Cancun and Riviera Maya. the brand new all-inclusive, all-fun luxury resort in the Riviera Maya, Mexico. I left my fanny pack there and they found it for me, and a staff tracked me down at the commuter station (Back Bay 5 min walk) because I left my hat in the room as well. Hotel Xcaret Arte is a hotel experience in front of the Caribbean Sea, that makes hospitality a sensitive proof of the artistic wealth and sustainability in Mexico. The photographs you purchased while being a guest at Xcaret Hotels contain a water mark from each park for you to select the experience you wish to download. Our All-Fun Inclusive concept is strengthened with new benefits to continue surprising you on your next stay. Cabins, apartments, houseboats! If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. It was prompt and comfortable. By continuing to browse the site, you agree to the use of cookies. The ALL FUN PASS Is definitely worth it if you visit multiple parks a day, but it can be exhausting which lends to the high cost but I belive the true value would be if you were a family of 4, 2 adults and 2 children. Documenting your adventures and experiences during a vacation can sometimes be challenging, especially when you want to get a photo with everyone in it -- inevitably, there's always that one person who's taking all the pictures but missing from the shots because he/she is too busy behind the camera. I'm allergic to gluten, is there anything I can eat at the restaurants? They are encoded directly from cameras with high resolution. You must have at hand your bracelets, the number of your helmet, and the date of your visit. I have sent multiple difference emails requesting assistance with no response. But. 3.- Select the album you want to see and the photos will be displayed on the screen, download by clicking on the icon, or click on the icon to download the entire album. Tripadvisor performs checks on reviews. Rafts through a river circuit paddling with special hand paddles. Yes. Unlimited snacks and non-alcoholic beverages (oatmeal cookies, fruit, smoothies and flavored fresh water). Contact us at: In Mexico 800 006 FOTO (3686) / From abroad (01152) 55 4163 7327 or write to foto@xcaret.com. Colombian Peso (COP): Visa, Mastercard, Diners, Discover, JCB. What are the necessary physical conditions? The company is constantly expanding but they currently operate 8 adventure parks, 4 tour experiences, and 3 all-inclusive luxury hotels. We use own and third-party cookies to improve your experience on our website. The All-Fun Inclusive concept of Hotel Xcaret Arte includes unlimited access to the most iconic and beloved parks in Cancun and Riviera Maya: Xcaret, Xel-H, Xplor, Xplor Fuego, Xenses, Xoximilco, Xavage, and Xenotes, that together, will add up to 200 experiences of adventure, inspiration, and amusement.Transportation airport-hotel-airport and hotel-parks-hotel is also included.Welcome to Hotel Xcaret Arte, welcome home! A homage to the best artists from Mexico in an adults-only All-Fun Inclusive experience, that welcomes youngsters older than 16 years old. View Hotel 1,774 reviews 0.3 miles from Hotel Xcaret Mexico Free Wifi Free parking Visit hotel website All Inclusive 2022 Occidental at Xcaret Destination View Hotel 22,576 reviews 0.4 miles from Hotel Xcaret Mexico Free parking Pool All Inclusive 2022 Palmaia - The House of AiA View Hotel 819 reviews 1.3 miles from Hotel Xcaret Mexico Free Wifi Hotel Xcaret Arte is an Adults Only hotel that pays homage to Mexico's best artists, where you can experience art from its beginnings, through workshops, exhibitions, happenings and special events. Saturdat to Sunday from 9:00 to 15:00 Hours. This luxury hotel features a casino, a full-service spa, and a nightclub. Promotion valid only on websites and Customer Service Centers. Does Xplor offer activities for children older than five years old? Get the best of Mexico through its culture and nature at Xcaret, and have a fantastic day at a natural wonder in Xel-H. For us, guest satisfaction is a top priority, therefore we regret to hear we were unable to achieve your complete satisfaction.I would really like to further discuss the details from your vacation to do a proper follow up on your concerns. I made a habit of spending the very early mornings on my balcony in the hammock. We had zero issues with arrival. We strive to communicate our brand through thoughtful and warm service, ensuring our guests take only the greatest experiences with them. Changes are not permitted on the day of your visit. If you hired a tour and already have a wheelchair, please call our contact numbers and give us notice of your visit to provide the best care for you. de C.V. | Review tags are currently only available for English language reviews. Operating hours: Saturday to Sunday from 09:00 to 15:00 Hours. Our hotel prides itself on providing five-star service, yet in some cases, mistakes can occur.We have shared your feedback with all the involved departments so we can continue to improve our services, as it is distressing to see loyal guests depart with a poor perception from their experience. An adults-only boutique hotel, where quality, beauty of the surroundings and warmth introduce Mexico in an intimate and sublime way. Within Mexico. ", A verified traveler stayed at Copley Square Hotel, "Nice hotel. Presentation of a valid ID card at our counters is mandatory. If your hotel is not in the list, you can choose one of the following meeting points and Grupo Xcaret official transportation will pick you up there. Traveling on business? There is not an exclusive activity for young children, but they can do them all, if they observe the requirements for each activity, and must be accompanied by an adult all the time. Remember to smile when you come across our logo pictures! We offer you multiple payment options to pay for your reservation. Omni Boston Hotel at the Seaport. I communicated with guest services manager, Talia, before arrival, to book our excursions and ask a few questions. Relax with a drink at one of the 3 bars/lounges and get perks like free WiFi. Can somebody on a wheelchair access the Park? Learn all the information in our Privacy Notice. Who can I notify if I have special dietary requirements? Is there any type of refund and/or cancellation. de C.V. | How do you remove the watermark from the photos? By continuing to browse the site, you agree to the use of cookies. Remember that cancellations are managed by the terms and conditions of the cancellation policy. Rest areas, dressing rooms and restrooms available during your visit. Yes, at the Stalactite River Swim, the use of life jackets is mandatory. I was just a bit disappointed with the management/check-in. ( NO KIDS ). Learn all the information in our Privacy Notice, Copyright 2019 Experiencias Xcaret Parques, S.A.P.I. Operating hours: Saturday to Sunday from 09:00 to 15:00 Hours. However, with an advance purchase of at least seven days in this website or by calling our Customer Service, you get 10% discount on the cost of the regular price and 15% off purchasing 21 days or more in advance. A full-service spa, 4 restaurants, and an outdoor pool are all featured at this luxury hotel. *Original Review Below*!!!!!! Copyright Experiencias Xcaret Hotel S.A.P.I. You can download as many times as you need to while the code is valid. If you do not have a credit card to make your purchase, you can choose bank deposit option as a payment method in the checkout process and follow the steps, or dial our service numbers where we will provide instructions to make your purchase via bank deposit. Everything is close you dont have to move your car at all. A snack bar/deli, a lobby fireplace, and express check-in are also on offer. Due to the nature of the product we offer, you always have the possibility to view the photos. The experience of living Mexican art . Thank you once again for your glowing review and we do hope to have the pleasure of welcoming you back to to Hotel Xcaret Mxico.Our colleagues really do take the greatest pride in ensuring each and every guest is made to feel special, and to deliver memorable levels of personalized service; it is always so pleasing to hear we have got this correct, and helped to create such a memorable experience during your stay.We look forward to welcoming you back to Hotel Xcaret Mxico on many more occasions.Sincerely yoursJorge DucoingHotel DirectorHotel Xcaret Mexico. From Monday to Friday from 7:00 a.m. to 12:00 a.m., and Saturday and Sunday 7:00 a.m. to 10:00 p.m. Local Time. The maximum circumference of the harness around the waist is 47 in (120 cm) and 25 in (65 cm) around each leg. If you visited our Parks: foto@xcaret.com, If you visited our Xcaret Hotels: fotohoteles@xcaret.com. Operating hours: Monday to Friday from 09:00 to 19:00 Hours. Are the downloaded files of high quality? +1-888-675-2083. We wanted to know the best place to watch Mexico play in the World Cup, etc. Hotel Xcaret Mxico. Check the schedules and open hours of our attractions and shows. 6 years ago Save "Reservations cancelled with more than 2 days in advance before the booking date are subject to a 10% administrative fee; from 2-0 days or in case of no show, reservations are non refundable. Chilean Peso (CRC): Visa, Mastercard, Diners and JCB. Nestled in a natural rock and among rivers. Does the ticket include snorkel gear or should I bring my own? It is for this reason that activities are not recommended to people who suffer from diabetes, heart problems, epileptic fits, asthma, hypertension and claustrophobia as well as pregnant women. Very Good 4.0 /5 Review Score More Details. I had written a very negative review about this hotel and due to trip advisor's policy I had to delete it in order to write a new one. What should I do? 17.17 mi from city center. Display as a link instead, It does not include photographs of dolphins activities, Photo Drone, Photo Xunset, or archaeological sites. You can also send an email to cotizaciones@xcaret.com indicating the number of adults and children, date of visit and product you wish to purchase. The review was in regards to not being able to access my photo package, but after a week of phone calls and emails my family was finally able to access our photos. The Park doesn't close for bad weather, only in case of a storm or a hurricane alert, in which case your visit will be rescheduled. Search for cheap and discount Doubletree Hotels hotel prices in Middleton, MA for your group or personal travels. Korean Won (KRW): Visa, Mastercard, American Express, Diners, Discover and JCB. Have fun with activities such as assisted rappel, zip-lines, kayaking, exploration swimming, or cliff jumping. (01152) 55 4163 7327 Look for the Xelfie spots (automatic cameras) or any photographer inside the park. In case of amphibious, they can participate, but only an adult with driving license is allowed to drive. We thank you for the time invested in sharing such warm comments with future travelers around the world.We hope this will be the first of many more visits to come! Operating hours: Monday to Friday from 9:00 to 19:00 Hours. Dear MexDreamer,First at all, we would like to thank you to choose Hotel Xcaret Mxico as your Home to enjoy your vacations. The recent inclusion is Veleo by Xcaret Xailing, a catamaran tour that will take you to discover the beauty of the Mexican Caribbean on the high seas. Their eco-integrating design and premium amenities make them unique. 450 Summer Street, Boston, MA, 02210. We certainly appreciate receiving your comments that the service afforded to you during your stay was the best you have ever experienced in Mxico! 5 Blossom Street, Boston, MA, 02114. Upload or insert images from URL. La Casa de la Playa. A 900 suites hotel, with Five Diamond Certification given by the American Automobile Association (AAA). What is your Cancellation/ Refund policy? On your PC or Mac the downloaded photo is automatically saved in the downloads folder. Nature will embrace you as you rest in one of our 900 suites designed to offer a view of paradise from any point in the room. and that option in not available via online purchase. Get excited with the only unlimited nighttime adventure, where you will fly in zip-lines, drive amphibious vehicles through caves, hammock splashing, among other activities. At what speed does the zip-line travel and how long does a single journey last? If the package includes a visit to a park and an archaeological zone, the photographs will be only at the park. Am I obliged to participate in all activities or is it possible to choose some of them? Do you have a special discount for Quintana Roo residents? Other small things that kind of irked me were: our toiletries never got refilled. If you chose transportation to the parks but the hotel you are staying at is not in the list, you can call Customer Service or send an email to customerservice@xcaret.com. Yes the resort is beautiful and access to the parks is great. Operating hours: Saturday to Sunday from 09:00 to 15:00 Hours. Transportation airport-hotel-airport . Get your Photo Pass and take home all the pictures of your experience at a special price. 3.- Select the album you want to see and the photos will be displayed on the screen, download by clicking on the icon, or click on the icon to download the entire album. The waiters/waitresses were always so nice. If I am a foreigner, what can I submit besides FM2 or FM3 to validate that I am a Quintana Roo resident? When purchasing the Photo Pass product, visitors to the parks and tours by Grupo Xcaret can use all the AutoPhoto points at the park(s), the pictures by photographers (including recreational activities), or both. No, all the activities are included in your admission. (1,150 reviews) "Convenient location, friendly staff, clean and affordable. The hotel's 24-hour gym, a rooftop terrace, and 2 bars/lounges are among the featured amenities. . Si visitaste nuestros Parques: foto@xcaret.com Si visitaste nuestros Hoteles Xcaret: fotohoteles@xcaret.com Horario de atencin: Lunes a Viernes de 09:00 a 19:00 Horas. If you purchased online you have access to the special ticket booth. Where can children or elderly people stay, while the family engages in activities in Xplor and Xplor Fuego? He was charming, professional, knowledgeable of the menu, and seemed genuinely happy to be celebrating with us. Refund will not be granted under any circumstances in this case. By presenting it at any commercial establishment youll receive the printing service of your photographs without date or location restrictions as long as you bring with you the photographs you wish to print. Copyright 2016 Experiencias Xcaret Parque, S.A.P.I. In the case of children, the harness must fit properly and have a minimum height of 3.6 ft (1.10 m). Children from 5 to 11 pay half the price. How do I open the ZIP file when I download multiple photographs? Rates shown are nightly rates before taxes and do not necessarily reflect all Middleton, MA discounts available. If you are staying in an Airbnb, hostel, with family or anywhere, you can choose one of the following departure points and Grupo Xcaret official transportation will pick you up there.
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