Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. We always try our best to do our job well, and your kind words make it all worthwhile. New York, NY, 10016. If you have questions regarding the Card or such fees, terms, and conditions, you can contact us toll-free at 877-747-5862, 24 hours a day, 7 days a week. Grace made sure it happened n it is now resolved. Payactiv is transforming and scaling Good processes and experienced managers starting to make a difference EWA is exploding and the company has positioned itself very well The platform is far ahead Cons The last couple of years with Covid and growing pains were hard. Devin picked up my case n made Mr a promise it woukd be resolved in a day. Payactiv offers a suite of financial services that include savings and budgeting tools, bill payment and financial-health measurement. My earnings were updated, and my bank account was saved from overdraft fees, so I am relieved that this story had a happy ending! Comes with the option to change your due date so you wont fall behind on repayments. Over 3 million HR leaders trust our advice. Tried to not update my full money! I rely on this app and he quickly figured it out for me, Hi Reese,Thank you for taking the time to write a review about your experience. Support for the Payactiv App, Payactiv Card, transactions, signing up, and more, Id like to offer Payactiv to my employees, Learn about how Payactiv products help your employees and boost your business. :), I have been calling trying to chat an leaving emails no response every pay period you all put the hours in right before you can't access funds 5 days before time goes in we can't access funds that's when you all add the hours to give us access but we can't get any money no response to not even chats I called an got hung up on this is day 3 sad. The Payactiv Visa Card also provides other benefits like getting access to your paychecks early by up to 2 days, autopay, an exclusive discount marketplace, discounts on gas, movie tickets, and more., Payactiv's SmartSpend syncs with your Payactiv app and Visa card to track expenses and provide guidance on spending and saving decisions. Have a blessed day. If youre considering using Payactiv, here are a few things to know. The date CBKC receives your direct deposit and the effectivedate are controlled by the originator. Dawn Allcot is a full-time freelance writer and content marketing specialist who geeks out about finance, e-commerce, technology, and real estate. Payactiv Visa Card users with direct deposit enjoy free real-time EWA transfers and additional exclusive discounts. PayActiv works best with a linked bank account, but its not necessary to have a bank to have funds preloaded onto your PayActiv prepaid Visa and use your Visa card for bill paying, purchases and more. Have a blessed day. I always have a problem and no one can fix it. To sign up and must be 18 years old and need to provide some personal information, including the following: If you sign up through your employer, Payactiv generally will interact with companys payroll and time attendance system. You are about to post a question on finder.com: document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); 32 East 31st Street, 4th Floor, Albert Wick amazing, skilled, and delightful human being thank you again. These offers do not represent all available deposit, investment, loan or credit products. * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. He knows how to do his job and seems to care about it and the customers he's helping. Ned is the highlight of this company compared to the 25+ agents I've spoken too. Select your state to see the options available to you. Complaints Complaints PayActiv, Inc. Financial Services View Business profile Customer Complaints Summary Business's Response Rate: 100% Why is this important? They cant help you resolve any issues. We'd like to turn this around and resolve your issue ASAP. A team member will be in touch ASAP. ** Central Bank of Kansas City is the issuer of the Payactiv Visa Prepaid Card only and does not administer, endorse, nor is liable for the Payctiv App. In 2020, Payactiv released a short film titled, "We Heard You." PayActiv is best for workers whose employers are already using the service, as it is a free and easy way to spend your pay as you earn it, without waiting for your next paycheck. Up to 4 days early deposit of government payments2. Advertisement AN Angelica reviews US Updated 4 days ago Better with certain agents Payactiv Customer Success Payactiv 663 views 1 year ago Bridging the Gap to Financial Wellness Payactiv 267 views 1 year ago PayActiv Explainer Video ADP 1.3K views 3 years ago 5 Apps That. Hi Hadar,We sincerely apologize for the inconvenience. If it's wasn't for the supervisor on shift Ned T. This would received 0 stars. If there's anything you need in the future, we're here 24/7. Our scoring formula weighs several factors that differ from No loansyour money, in your hands. App Store is a service mark of Apple Inc. These apps offer advances on your wages to help avoid overdraft fees and expensive short-term loans. Something went wrong while submitting the form, please, Payactiv costs nothing to the employer and helps them boost employee engagement and reduce turnover by supporting the holistic financial improvement of their employees., Payactiv allows employees to withdraw their earned wages at any point during the month to pay for bills, medical expenses, and more. Insurance related services offered through Credit Karma Insurance Services, LLC, which does business in some states as Karma Insurance Services, LLC. Have a blessed day. They provide their employees lunch and a nice work atmosphere. 1 Standard rates for data and messaging may apply from your wireless provider. Compensation may factor into how and where products appear on our platform (and in what order). Finder is a registered trademark of Hive Empire Pty Ltd, and is used under license by Founded in 1975, The Vanguard Group has become a premier investment management company in the U.S. and one of the largest in the world. finder.com is a financial comparison and information service, not a bank or product provider, We cannot provide you with personal advice or recommendations, Possible Finance Mobile Installment Loans, Fast5kLoans Short-term Loans Connection Service, Instant to a Payactiv card, otherwise up to 48 hours, 2.63 out of 5 stars, based on 41 customer reviews, 3.3 out of 5 stars, based on 354 customer reviews, 4.8 out of 5 stars, based on 28,100 customer reviews, 4.7 out of 5 stars, based on 29,699 customer reviews, Instant in some cases otherwise up to two business days, Register on app and connect to bank account before requesting funds as needed, Apply online and connect to bank account each time you apply, Available to salaried and hourly employees, Limited options if your employer isnt enrolled in Payactiv, Potential program fees of up to $5 per pay period, SmartSave tool to help you set monthly savings goals, Access to online banking through the Payactiv debit cards, Exclusive discounts on gas, prescription drugs and other products, Bill pay and the ability to transfer funds to Uber and AmazonCash. I am not trying to make a purchase just get my money back from a previous purchase that they can see on their system. Know whats possible to save or spend, get help with budgets, savings, and debtall in the Payactiv App. 24/7 live customer support from Payactiv Open a support ticket with our Service Team Full Name * Email * Phone Company Name Message * * These fields are required. All Right Reserved. You can only get your advance two days ahead of time, and youll have to sign up for a prepaid debit card to receive the funds. PayActiv is the first Early Wage Access program approved by the CFPB and is used by many employers across the U.S., including Walmart, Uber, Pizza Hut, Subway and Neiman Marcus. Get offers from potential lenders in minutes by filling out just one online form. This company is truly amazing and is honestly training their employees to be efficient kind mindful and helpful because it all showed with this customer contact today. The Consumer Financial Protection Bureau (CFPB) no longer requires lenders to consider your ability to repay a loan. You can get your paycheck two days in advance but only if you sign up for a Payactiv Visa Prepaid Card. If you're ready to get a Payactiv demo, we suggest getting in touch for a look at the product and quote. Payactiv is the Consumer Financial Protection Bureaus first approved EWA provider. Payactiv is the winner of the Innovative Payments Associations Consumer Champion Award, a Finovate winner and finalist, and the recipient of numerous best-in-class awards in both FinTech & HRTech. This is maddening. Shout-out to Ronnie O'Connor for helping me resolve my issues with my lost card. :). Always & foreithe best! :), Zachery Marshall has amazing customer service! * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. Her lengthy list of publishing credits include Bankrate, Lending Tree, and Chase Bank. Head over to our Support Form and someone from our team will assist you. Hmm, It sounds like youre looking for Customer Support instead of our Sales team. Advances can reach 50% of your earned wages though some employers may limit how much you can borrow. App Store is a service mark of Apple Inc., registered in the U.S. and other countries. Even if your employer isnt enrolled in Payactiv, you can apply for the Payactiv VisaCard* and receive your paycheck up to 2 days early1 and use our in-app savings tools, prescription discounts, and 1:1 financial counseling. It requires a profitable yet socially-responsible business model and a deep commitment to improving the . Payactiv works by partnering with employers to offer advances on their earned wages. UKG Wallet, powered by the mighty Payactiv, experienced an update that has caused it to no longer update my hours. Employees can access their money immediately, pay for hours worked, load it on a Payactiv card or get cash at Walmart. Get advice on achieving your financial goals and stay up to date on the day's top financial stories. The offers for financial products you see on our platform come from companies who pay us. We strive to provide the best experience we can for our customers, and we're sorry that your initial experience did not meet the standard. Beware Dont Use. Weighing in on the advantages and disadvantages of Payactiv over traditional banking services is a challenging task. There are no fees or interest charges associated with your payday cash advance. By clicking the 'Subscribe Now' button, you agree to our Terms of Use and Privacy Policy. Image: Man sitting in his living room, on the floor in front of his couch, looking at a Cleo cash advance on his mobile phone. Hi there,We sincerely apologize for your negative experience. We'd like to turn this around ASAP. Hi Michelle,We sincerely apologize for your negative experience. Fixed my problem, no hesitation! Alan Davis is one of the best Representatives this company has. There are no monthly maintenance fees to have a PayActiv account and no activation fees. Confirm details with the provider you're interested in before making a decision. 20072023 Credit Karma, LLC. Kindly email us your details including your Employer's name, Employee ID, and Mobile number at support@payactiv.com. PayActiv is the first Early Wage Access program approved by the Consumer Financial Protection Bureau. How do businesses offer Payactiv to their employees? Kindly email us your details including your Employer's name, Employee ID, and Mobile number at support@payactiv.com. Businesses that partner with Payactiv see significant cost reductions through increased recruitment, engagement and retention. :). Credit Karma is committed to ensuring digital accessibility for people with disabilities. Hi Courtney,Thank you for taking the time to write a review about your experience. :). However, you will pay a fee of up to $1 per day, capped at $5 per month, each time you use the program to make a bank transfer, load your card, pay a bill using your prepaid Visa or use the money for Uber or Amazon. Hi Clechelle,We sincerely apologize for your negative experience. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. We also ensure all reviews are published without moderation. We'd like to turn this around and resolve your issue ASAP. No commitment. Join over 2+ Million people and put yourself ahead. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Replies to negative reviews in < 24 hours. Using PayActiv is free for many services, including withdrawing funds from a partnered ATM. Heres how Payactiv compares to Earnin, another popular cash advance app. They tell ya they cant do anything to contact the merchant. Some reviews on Trustpilot point out the company's unreliability, stating that Payactiv has very poor customer service, which is hard to reach. Ray M. made it so easy to get set up where i can have access to my wages. My kids are sick and I'm a single mother who needed to get them to the hospital. But even if you have the money to invest, you may not have the time to flip or Afterpay Overview Afterpay launched in Australia in 2015 as a new and improvedGen Z form of layaway. Today, digital publications like Business Insider, CNBC and the Simple Dollar feature her professional commentary. PayActiv offers a toll-free customer service phone number to call for support and also has an online live chat and an email for those who prefer not to speak on the phone. We spend hundreds of hours researching the best HR and recruiting software so you dont have to. Its privacy policy states that it discloses customer information to third parties necessary to facilitate the delivery of its services but tries to limit the information provided. It goes against our guidelines to offer incentives for reviews. Please don't interpret the order in which products appear on our Site as any endorsement or recommendation from us. Hi Jennifer,Please accept our sincerest apologies for all the inconvenience that you had to face. That's why we provide features like your Approval Odds and savings estimates. Know what's possible to save or spend, get help with budgets, savings, and debtall in the Payactiv App. Payactiv provides an FAQ section, webinars, and blogs with useful industry insights for self-serve. California loans arranged pursuant to Department of Financial Protection and Innovation Finance Lenders License #60DBO-78868. Have a wonderful day ahead! Otherwise, you could pay as much as $5 per month. Thank Yall So Much Kudos to the whole entire Payactv team! Harry Maxwell was Very polite, explained each step to help me to get back in my account,, and took his time with me he was very very helpful and help me in so many ways and took his time. It has been a week. One of our representatives will be reaching out to you shortly to assist you. Payactiv partners with companies of all sizes, including Walmart, Visa and Amazon. I would definitely recommend payactiv due to amazing and outstanding customer service that I received, Hi Monica,Thank you for taking the time to write a review about your experience. I appreciate her help please give her a raise . Do not make deposits with this card when you try to have it refunded they decline it if it's more then 90 days and pretty much tell ya too bad. Took 5 minutes on chat to get asked the number to my account, while I was logged in. Beginning with your second direct deposit of at least $5 from the same source, Central Bank of Kansas City (CBKC) will post the funds to your Payactiv Visa Card when we receive it, rather than on the effective date. It works with existing systems and theres no cost to the business in offering Payactiv services as an employee benefit. We always try our best to do our job well, and your kind words make it all worthwhile. Verification can help ensure real people write reviews about real companies. If you get Payactiv through your employer and have a Payactiv Visa Card* with direct deposit, you can access your earned wages at no cost when funds are transferred to the Payactiv Card. However, this Earned Wage Access the key selling point of the PayActiv app is only available if your employer also participates in the program. How many times can you use PayActiv in a pay period? We'd like to turn this around and resolve your issue ASAP. Have a blessed day. 2023 Payactiv, Inc. All Rights Reserved. In terms of security, no app is 100% secure. All five stars is for Ned not this company.I've been having an issue since Feb 10. We'll do everything we can to make sure we do better in the future. Hi Geraldine,We sincerely apologize for the inconvenience. Consider another cash advance option if your employer isnt enrolled. Companies can ask for reviews via automatic invitations. 196 Broadway, Suite 200Cambridge, MA 02139, Expert Advice on the Best HRand Recruiting Software. You should consult your Cardholder Agreement and the Fee Schedule atpayactiv.com/card411. ** Central Bank of Kansas City is the issuer of the Payactiv Visa Prepaid Card only and does not administer, endorse, nor is liable for the Payctiv App. No cost to open a Payactiv account where you can easily manage your everyday needs and plans for the future, In 2012 we innovated the way to get paid when you work, not two weeks later. Finder.com is an independent comparison platform and Anna earned an Expert Contributor in Finance badge from review site Best Company in 2020. We strive to provide the best experience we can for our customers, and we're sorry that your previous experience did not meet the standard. banks. Google Play and the Google Play logo are trademarks of Google LLC.Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. With low fees and no interest charges, plus robust features that help you manage your money, PayActiv can help you take better control of your financial future. Get the money you worked for today, to spend on what matters to you. Employees love Payactiv because it eliminates the expensive between-paychecks toll of payday loans, bank overdrafts and late fees. I dont ever try leaving bad reviews because it hurts businesses. And PayActiv comes close, which is why it earned a 4.9 rating in this category. Kindly email us your details including your Employer's name, Employee ID, and Mobile number at support@payactiv.com. We're working on your case. He was very knowledgeable and suggested the best way to access my money the fastest way possible. Founded in null . We always try our best to do our job well, and your kind words make it all worthwhile. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. Have a blessed day. Easy, free, instant mobile payments. iPhone is a trademark of Apple Inc., registered in the U.S. and other countries. Hi Annisia,Thank you for your feedback. One of our representatives will be reaching out to you shortly to assist you. These offers do not represent all deposit accounts available. She is the founder and owner of GeekTravelGuide.net, a travel, technology, and entertainment website. Rather than borrowing money or paying overdrafts and late fees, you can transfer your earned wages directly to your bank account or the Payactiv Visa Card for a fixed transaction fee that ranges between $1 and $2.99 depending on the mode of transfer. If you have questions regarding the Card or such fees, terms, and conditions, you can contact us toll-free at 877-747-5862, 24 hours a day, 7 days a week. If you dont work for an employer that partners with Payactiv, you can still receive your paycheck up to two days in advance by signing up for a Payactiv Visa Prepaid Card, which is a debit card. One of our representatives will be reaching out to you shortly to assist you. We make money from the interchange rate when you use the Payactiv Visa Card* for online or in-store purchases. payactiv.com Review - Scam Detector. Be sure to include your Employer's name, Employee ID, and Mobile number. It's pretty simple, actually. A team member will be in touch ASAP. Learn how we maintain accuracy on our site. :). Payactiv partners with companies of all sizes, including Walmart, Visa and Amazon. Payactiv SDS-IT. Editorial Note: Credit Karma receives compensation from third-party advertisers, but that doesnt affect. Financial insights With the mobile app you can get financial advice, budgeting tools, tips on saving and a way to track your spending. There was an unknown error. We always try our best to do our job well, and your kind words make it all worthwhile. You should consult your Cardholder Agreement and the Fee Schedule atpayactiv.com/card411. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Verification can help ensure real people write reviews about real companies. :), Very pleasant and understanding respectful and kind .Very tech savvy and was able to take care of my problems with being kicked out of my account almost every single day I've had a hard time with past customer service not understanding what I need help with , but this person was able to remain calm , empathetic,and made sure each situation was fully addressed and resolved. Hey! Its also one of the few cash advance apps Ive reviewed that offers cash advances. If youre interested in joining PayActiv on your own, youll just need to download the app and create an account with your name, phone number and email. Youll also pay a $1.99 fee if you are picking up a cash advance at a Walmart Money Center. Hi Amy,We sincerely apologize for the inconvenience. This product doesn't have any reviews yet. Davis M has saved the day once again! finder.com compares a wide range of products, providers and services but we don't provide information on all available products, providers or services. LoanPro is a core lending software which specializes in the servicing of loans. * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. If your employer doesnt partner with Payactiv, you must be over 16 and have a valid Social Security number to sign up for a Payactiv card. . We'd like to turn this around and resolve your issue ASAP. Payactiv offers a suite of financial services that include savings and budgeting tools, bill payment and financial-health measurement. One drawback is that Empower charges an $8 monthly fee. Hi Janel,Thank you for taking the time to write a review about your experience. Multiple attempts at using live chat were completely ignored with zero response after the initial greeting, in one case after an agent sent the greeting the chat was closed for lack of agents. She was very polite and kind. Be sure to include your Employer's name, Employee ID, and Mobile number. As a proud B Corp, Payactiv holds itself to the highest verified standards of transparency and accountability. Thanks to both of them for getting this resolved n the excellent customer service. If there's anything you need in the future or any feedback you have for us, please don't hesitate to email us at support@payactiv.com. When comparing offers or services, verify relevant information with the institution or provider's site.
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